Project Details

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For: Twitter, Inc.

Date(s): 2019-2022

Solution: Online eLearning

 

My Role: As the Learning Design Manager, my job was to build out a learning design team and oversee all content production. My responsibilities included interviewing & hiring a team of learning designers, project managers, and vendors, managing a team of multiple direct reports, managing the SOW & procurement process for all vendors, owning the overall strategy for all online and virtual instructor-led learning programs, overseeing content production across online and virtual instructor-led learning programs, creating a new digital credential strategy to increase learner retention & engagement, managing the localization and translation of content into nine languages worldwide